Help - via walk-in, e-mail, phone, and live chat
Computing and telecommunications technical difficulties can occasionally occur. C&T has several options available to assist you. You pick how you want to be assisted. NetNotes has a big red button on the bottom, right side that delivers the appropriate methods and availabilities, or click here to view.
WebMail - http://mail.nsuok.edu
Web-based e-mail access is provided allowing worldwide access to your NSU e-mail account. WebMail only looks at new mail messages on your mail server inbox account. All inbox messages are removed from the mail server and stored on your network account when viewed with Netscape from an on-campus PC. Click here for more information about using WebMail.
NSU e-mail - Every NSU community member receives an e-mail account with 15 Mb of active file space. Your e-mail account can be accessed on any campus computer via Netscape. Unlike WebMail which only lets you view new messages until they are downloaded from the server, Netscape Mail allows you to view your entire e-mail account and all folders you may have created.
Your e-mail account will be your NSU UserID@nsuok.edu, e.g., smithj@nsuok.edu.
Spam Filtering - Sophos PureMessage
Tired of those pesky e-mails that nobody likes? Well, NSU provides automatic e-mail filtering to eradicate the majority of unsolicited e-mails to make its way to your NSU e-mail account. Spam will always be a problem but PureMessage sure helps.
You have the option to add or remove e-mail addresses from the filter list, as well as the ability to opt-in if you wish to receive ALL incoming e-mail. Click here for more information.
WebVPN Pro & Basic - Virtual Private Network - http://nsuvpn.nsuok.edu
WebVPN Pro provides secure, web-based access to your personal network storage, as well as any network drives that your security rights allow.
WebVPN Basic allows web browser access to individual files with the same access rights enjoyed by WebVPN Pro.
Personal Network Storage - L: drive and I: drive
Each University community member is afforded safe, secure, backed-up network drive space that allows you to store your commonly used files and retrieve them from anywhere. Logging on to any campus computer will automatically 'map' your L: drive and make it instantly accessible and easy to find. Learners are provided 50 Mb of network drive space and faculty and staff receive 500 Mb each.
Additionally faculty receive 50 Mb of I: drive space which allows you to share your coursework files with your students. Students have the ability to view and download files from your I: drive but cannot add or delete files.
NetNotes - http://netnotes.nsuok.edu
Computing and Telecommunications utilizes this web site as an information portal to our users. This information includes: network conditions, service interruption notices, frequently asked C&T questions,
assistance, help contacts, and links to other C&T services.
WebServices - https://osage.nsuok.edu:8443/nsuEntry.shtml
This secure web site allows NSU community member to view their: personal account information, make payments, view grades and transcripts, and view payroll information (where applicable). This service will be replaced by nfocus (see below).
Osage - (Employees Only)
Operating the business functions of the University requires database access that allows Faculty and Staff to view and modify information on the database as your access level allows. Osage will be replaced by nfocus (see below) in the coming months, but can currently be accessed on-campus, or worldwide via NSU's WebVPN Pro (see below).
nfocus - Northeastern's Fully-Optimized Computer Users System
Coming Soon!
This web-based service will replace Osage and WebServices which are no longer able to meet the demands of NSU's fast-growing community. nfocus, an Oracle-based software, will be accessible via web and NSU's WebVPN Pro (see below) allowing secure, global access to NSU's databases maintaining unprecedented, up-to-date records.
Campus-wide e-mail announcements - C&T notifies affected community members when computing and/or telecommunications services will be interrupted, or advise you to the latest information regarding your computing welfare.
Software - Campus standards and take-home options
NSU maintains an array of the latest software available on all University computers. Updates are maintained to insure the most trouble-free experience available.
Microsoft has partnered with NSU to allow faculty and staff to install MS Office products on their personal computers to allow seamless portability and usability for your files. Click here to view NSU's full battery of standard software.
Wireless Access
Many University facilities on all campuses have wireless access points allowing users to access the internet and NSU networks from most 802.11a, and b/g wireless devices.
Telephony
NSU offers high quality telephone services. Tahlequah and Broken Arrow campuses utilize, according to equipment available, Caller ID, as well as direct dial capabilities allowing you to be reached from off-campus directly by dialing (918)444-your extension, for Tahlequah, and (918)449-your extension, for Broken Arrow. Area Code 918 must still be dialed from long distance.
Computer Purchasing - IBM/Lenovo discounts through NSU
Buy high quality IBM/Lenovo products at NSU prices! NSU has partnered with IBM/Lenovo to provide discounted computers, monitors, and accessories to all faculty, staff, and students. Click here for the most current offerings.
Computer Protection - Sophos Anti-virus - http://nsut-sav.nsuok.edu/
No need to pay for high quality anti-virus protection and annual virus definition update services! Each community member has the opportunity to install this software on their personal computers so you can enjoy the peace-of-mind of knowing Sophos Anti-virus is ever vigilant in protecting your valuable data.
Blackboard - http://blackboard.nsuok.edu
Many courses at NSU allow students to exchange data and interact with courses from off-campus. Blackboard, a world-class software, makes these tasks simple to navigate and execute.