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Technical
Services Group
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The
Technical Services Group (TS) provides centralized
management of data backup/restoration for servers
and key personal computers and maintains a disaster
preparedness plan. TS installs, troubleshoots, designs,
and fine tunes data and voice network systems consisting
of over 100 routers, switches and hubs along with
a phone system of 2500 stations controlled via a
Nortel PBX switch. Network Attached Storage, firewalls,
VPN management, video conferencing systems, bandwidth
management and security system (video surveillance
and access control) design, maintenance and repair
are also a part of the TS mission.
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Services
Detailed
- Cable
Plant... Copper, fiber (single and multi mode),
wireless data and voice infrastructure design, installation,
and repair. Certification and performance measuring
services for existing copper and fiber cabling.
- Network
Services... Design and Configuration of Cisco routers,
switches, hubs, and firewalls. Network performance
analysis and troubleshooting services. IP address
allocation (via DHCP server management or static
plan). Bandwidth management and other Quality of
Service issues. Virtually Private Network (VPN)
configuration, network attached storage systems,
Intrusion Detection Services. Data Backup and Restoration
Services. Designing a billing system for centralized
services (data or voice) to internal departments.
Remote monitoring of key network devices along with
detection and troubleshooting of failed components.
- Security
Systems... Design, installation and repair of video
surveillance systems including cameras, cabling,
and recorders. Similar services for building access
controls such as doors, elevators, etc. via keypad,
magnetic stripe, and proximity reader systems.
- Video
Conferencing Systems... Design, installation, operator
training, and troubleshooting on H.323 video conferencing
systems such as Polycom, etc.
- Voice
Services... Telecommunications/PBX System design
and maintenance, Carrier (outside trunk) system
design, desk set installation, maintenance and repair.
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For
more information contact the Help Desk here:  |
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