Your NSU Password and NSU UserID are required
to access NSU Webmail.
Destroying E-mail Through NSU's Webmail
You should destroy unwanted messages. To destroy messages, click the checkboxes of the undesirable messages and click the Destroy Selected button at the bottom of the page. Destroy eliminates the messages permanently, whereas Delete can deposit the messages in you Trash folder.
WebMail must be constantly managed to assure that you don't run out of email space (15 Mb). NSU's WebMail is intended to be a remote email access tool. Your e-mail should be downloaded to your personal computer at regular intervals to clear NSU's e-mail server of your messages therefore assuring that incoming new emails will be received.
Mail box is full but no
messages are in the inbox.
(Deleted Items folder)
Messages in your Deleted Items folder put your mail account over
the limit. By default, when you delete e-mail using NSU
Webmail the
e-mail is moved to a Deleted Items folder similar to the recycle
bin on a PC.
Emptying the Deleted Items Folder:
To permanently removed e-mail, access the Deleted Items folder
by clicking the Folders link in the menu on the left of
the page, mark the messages
to be deleted, scroll to the bottom of the page and click the Delete
Selected button.
All messaged in the Deleted Items folder may be deleted in mass
by selecting the box next to the Deleted Items folder and clicking
the Delete Selected
button at the bottom of the page. The Deleted Items folder will
be recreated the next time you delete a message from another folder.
[Note: If you would like to like to bypass the Deleted
Items folder, please see the instructions below.]
Bypassing the Deleted Items folder:
[NOTE: E-mail deleted in this manner
is not recoverable.]
To prevent e-mail from being moved to the Deleted Items folder when it's deleted, click Options then click General.
Deselect the checkbox
Send deleted messages to Deleted Items folder and click the Update
Preferences button at the bottom of the page.
Managing Messages:
Deleting Messages:
To delete e-mail in your Inbox or other folders, select
the message(s) by clicking the associated box next to the message.
When you've selected
the message(s) you wish to delete, scroll to the bottom of the page
and click the Delete Selected button.
Emptying the Deleted
Items Folder:
By default,
when you delete e-mail using NSU
Webmail the e-mail is moved to a Deleted Items folder similar to the recycle bin on a PC.
Access the Deleted Items folder by clicking the Folders link in the menu on the left of the page and use the same instructions
as above for marking
and deleting messages.
All messaged in the Deleted Items folder may be deleted
in mass by selecting the box next to the Deleted Items folder
and clicking the
Delete Selected button at the bottom of the page. The Deleted
Items folder will be recreated the next time you delete a message
from another folder.
[ Note: If you would like to like to bypass the Deleted
Items folder, please see the instructions below.]
Bypassing the Deleted Items folder:
To prevent e-mail from being moved to the Deleted Items folder when it's deleted, click Options then click General.
Deselect the checkbox
Send deleted messages to Deleted Items folder and click the Update
Preferences button at the bottom of the page.
[NOTE: E-mail deleted in this manner is not recoverable.]
- On the Internet, browse
to NSU Webmail,
- In the NSU E-mail Login box:
- User Name = Your NSU
UserID
- Password = Your NSU
Password
- Left-click Log On to proceed
- Left-click the Options link on the left of the page.
- On the Options page,
left-click the External Mail link.
- On the Options-External
Mail page, left-click the "Add New External Account" link located
in the upper right corner of the screen.
- In the “Server
Address:" box, enter the mail server name. (Enter netscape.net if your using Netscape's e-mail service.)
- In the "User Name:" box,
enter the userid for the e-mail service. (Netscape may refer
to this as "Screen Name".)
- In the "Password:" box,
enter the password for the Netscape e-mail account.
- Left-click the "Update
Preferences" button to save your settings.
Forwarding your NSU
e-mail to another site:
Back
to TOP
- On the Internet, browse
to NSU Webmail,
- In the NSU E-mail Login box:
- User Name = Your NSU
UserID
- Password = Your NSU
Password
- Left-click Log On to proceed
- Left-click the Options link on the left of the page.
- On the Options page,
left-click the General link.
- In the Forward all mail
to the following address, enter the mail server name you want your
NSU e-mail forwarded to.
- Check Don't deliver
to this mailbox if you do not want to Left-click the "Update
Preferences" button to save your settings.
How
do I view my available mail serve space?
Back to TOP
To view the amount of space you have available on the mail server,
browse to NSU Webmail . By default,
the program opens to the Inbox. Above the Size column, on
the right side of the screen, you should see Space Available.
Webmail Message Filters
Back to TOP
Message filters allow you to manage and organize your messages.
Message filters can automatically perform certain actions on incoming
messages based on criteria you specify. For example, you can create a
message filter that automatically; moves incoming messages to a particular
folder, deletes messages when they arrive in your inbox, or rejects messages.
Please see the instructions below for setting e-mail message filters
on NSU Webmail.
- Log on to NSU Webmail using your
NSU UserID and NSU Password.
- Click on the Options link to open the Options page.
- Click on the Filters link to open the Filters page.
- Click on Add New Filter.
- Filter Name (Type a descriptive name for this filter.)
- Filter Description (This is an optional field.)
- Enable Filter check-box (Check to enable this filter /
Remove the check to disable this filter)
- Rules
- Select the radio-button for Filter messages where all of the
following apply, if it is not selected.
- Use the drop-down lists to select the criteria for the rule(s).
- Case Sensitive check-box does not apply in this case.
- Action
- Delete (Moves e-mail matching the rule(s) to the Deleted Items
folder)
- Messages in the Deleted Items folder count against your mail
quota.
- Reject (Stops the message from delivering to your Inbox and
sends a message to the sender stating that their message has
been rejected)
- Click the Update Filter button to save the filter.
Rejecting all
e-mail except e-mail from NSU addresses:
WARNING:
When Rejecting e-mail using filters, be very careful when you select
"rules" or when typing any information. Leaving out a
"." or other character(s) can cause the filter to not work,
or worse, cause ALL e-mail to be rejected.
RULES:
If From: | does not contain | nsuok.edu (You
will have to type nsuok.edu in the last field.)
This will reject any e-mail which doesn't have nsuok.edu as part of the
From: field of the message.
Testing Your E-mail Filter
Test your e-mail filter by using Webmail to send an e-mail message to
your NSU e-mail address. This will ensure e-mail from nsuok.edu delivers.
If you do not receive that e-mail message, check the filter rules to ensure
you selected/typed the correct information.
If you have another e-mail account such as Hotmail or Yahoo, use that
account to send e-mail to your NSU e-mail address. This message should
not deliver to your NSU e-mail Inbox and should return a message to the
originating e-mail address (e.g. Hotmail or Yahoo) stating the message
was rejected.
E-mail Quota Message Back
to TOP
I've received a message from postmaster@nsuok.edu regarding my e-mail quota.
How do I remove e-mail?
Message:
Your message quota limit is 15000 Kbytes.
New messages will be rejected until you remove some messages and reduce
the total message size to below your quota limit.
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Method 1:
Deleting e-mail using NSU Webmail:
Deleting e-mail using NSU Webmail, moves the deleted e-mail to a Deleted Items folder by default. That e-mail then
needs to be deleted from the Deleted Items folder or it
will continue to count against your quota.
- Use Netscape or IE to
browse to NSU Webmail, NSU's web-based e-mail
viewer.
- From the Inbox folder, check the messages to delete and click the Delete messages button at the bottom of the screen.
- Click the Folders link, to see a selection of folders to choose from.
NOTE:
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When
e-mail is deleted it moves to a folder named Deleted Items by default.
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- Click the Deleted
Items folder.
- Check the messages to
be deleted and click the Delete messages button.
NOTE:
|
All
e-mail in the Inbox on the mail server will be removed and
not be viewable from another e-mail program.
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Method
2:
Netscape
or Internet Explorer e-mail programs
If your e-mail program is Netscape or Internet Explorer, having the Leave on server setting checked in Preferences will cause
your e-mail to remain on the mail server even though you download the
e-mail to your PC for viewing.
[NOTE: Netscape is used as the example.]
- In Mail & News
Preferences, uncheck the Leave on server box.
- Click OK to save
the settings.
- Click the button to Get
Mail.
- All e-mail in
the Inbox on the mail server has been removed.
[NOTE: Depending on how recently you downloaded your e-mail,
you may receive a few new messages or you may notice nothing seems
to happen. Either way, all of your e-mail stored on the mail
server will be removed.]
If you're unsure where this setting is within your e-mail program or
you're not using one of the two programs referenced above, specify the
e-mail program you're using and we'll send more detailed instructions.
Using
AOL: Back to TOP
- Are you trying to access
Blackboard from off-campus using AOL and if so what version?
Blackboard does not work in the AOL Browser. If you use AOL at
home, please DO NOT use the AOL Browser. Instead, once you connect
to AOL, minimize the AOL Browser, open Internet Explorer, and browse
to the NSU HomePage (www.nsuok.edu). Then, click on “Blackboard”
and login from there.
If you use the AOL Browser, every single page in Blackboard
will always tell you that you are not logged in, and ask you to login
again.
- What error message do
you receive when you try to access Blackboard from off-campus?
- Are you able to log in
to NSU's network (NSUnet) from on-campus (e.g. from a lab PC?)
NSU does not recommend or support the use of AOL, as it is incompatible
with many campus standard software and subscription services.
Netscape works best as
a browser with AOL.
- Connect to the Internet.
- Minimize the AOL browser
- Open your Netscape browser
separately.
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