I can't log on to NSU because my PIN (Personal Identification Number) or password is denied!

In order to resolve your inability to log into NSU's web services, we need to verify that you are using the correct PIN. You will need to have your Social Security Number when you contact us. Frequently, users of the web services attempt to enter their NT-NSU password, instead of their PIN. Your PIN was initially set to be your birthdate, in 6 digit (mmddyy) format. If you do not remember it, please perform one of the following:

• Go to a kiosk at any campus. Locations are here: .
• Online at NSU Web Services (https://osage.nsuok.edu:8443/nsuEntry.shtml) or click .
• Email the Help Desk at help@nsuok.edu or click here .
• Come to the third floor of the NET Building, with a picture id, and we will change it for you.

Due to security issues C & T does not give out PIN's or Passwords over the phone and encourage you to change your password often.

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How do I lock my PC to prevent someone from accessing it while I step away for a few minutes?

If you are using Windows NT, the campus standard operating system, you don't have to exit the program you are working on to lock your computer. When you unlock, you go back to the exact spot where you were working previously. This is accomplished by using the Lock Workstation function.

To use the Lock Workstation function, simply press and hold the Ctrl and Alt keys, then press the Del key. You will see a window called Windows NT Security. Click to view a sample window. In this window there are six buttons, but the default button, Lock Workstation, (highlighted) is active. Then simply press Enter. Your workstation will be locked, and not allow anyone to look at your e-mail or other files.

To unlock your workstation, press Ctrl and Alt keys, then press the Del key again, enter your NT (normal login) password, and press Enter. You will be right back where you started in just a few seconds.

If someone turns off your computer and turns it back on, it will no longer be locked. However, you will no longer be logged on, so the system will not be able to access your files. The standard NSU software installation saves your work files on the network L: drive, which is inaccessible without your password.

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Yes, you can check your NSU e-mail account from your home PC.

You can configure your home PC using Netscape to check your NSU e-mail account; however, you will have to make changes to Netscape preferences each time you want to receive e-mail from a different e-mail account. The solution is to use multiple Profiles in Netscape. One profile would point to your NSU e-mail account and the other to your Internet Service Provider (ISP) account.

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